Learn more about how Android devices can stream audio to different types of hearing aids.
The way to stream sound depends on your Android device and your hearing aid model.
Our newest hearing aids can stream audio and make and receive hands-free calls when paired with Android phones or tablets via a SoundClip-A accessory, which turns your hearing aids into a wireless stereo headset.
See which phones can stream sound to your hearing aids, and which need a SoundClip-A to enable streaming.
The instrument will play a jingle through the earpiece as it starts up. Hold the earpiece close to your ear to listen for the jingle.
Troubleshooting Connectivity issues between hearing aids and smart devices can somtimes happen and can be frustrating and hinder the enjoyment of seamless audio experiences. Here are some common solutions that will help you solve issues while streaming with your hearing aids and Android device:
Keep devices close to each other: The closer your phone is to your hearing aids, the stronger the Bluetooth signal will be. If you experience issues while your phone is in your pocket, try turning your phone around so that the charging port is facing upwards.
Restart Bluetooth: Either on its own or during an audio/video call. This may help fix a faulty connection or sound interference.
Re-start your audio/video call or app: If you experience echo or any sound distortion, then restarting your audio/ video call or the app you are using may help fix this issue.
Turn off Bluetooth on devices not currently in use: Disconnecting any unnecessary devices that you do not currently wish to stream audio from may help alleviate Bluetooth congestion.
Turn flight mode on and off: Toggling Flight Mode may also help refresh Bluetooth and help fix a faulty connection.
Restart your device: Restarting can often resolve minor glitches that may be interfering with the connection and clear out unused data that is accumulated on the phone over time.
Pair your hearing aids again: Remove your hearing aid pairing from your list of Bluetooth Devices in Bluetooth settings and pair your hearing aids again.
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