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How to unpair hearing aids from Apple® devices

Making your iPhone®, iPad® or Mac® computer forget your hearing aids or other devices can be useful. Sometimes, clearing pairings on your Apple device and then re-pairing them can solve connection problems.

Clearing a pairing on an iPhone or iPad

1

On your Apple device, ensure Bluetooth® is on.

Go to > Settings > Bluetooth.

2

Select the device you want to unpair.

Go to > Settings > Accessibility > Hearing Devices.

Tap Forget this device.

Clearing a pairing on a Mac computer

1

On your macOS® computer, open System Settings under the Apple menu.

Select the Apple icon at the top left of your screen and navigate to System Settings.

2

Navigate to Hearing Devices.

Go to System Settings > Accessibility > Hearing > Hearing Devices.

3

Delete your hearing aids.

Select your hearing aids on the Hearing Devices screen.

Select Forget this device.