How to unpair hearing aids from Apple® devices
Making your iPhone®, iPad® or Mac® computer forget your hearing aids or other devices can be useful. Sometimes, clearing pairings on your Apple device and then re-pairing them can solve connection problems.
Clearing a pairing on an iPhone or iPad
1
On your Apple device, ensure Bluetooth® is on.
Go to > Settings > Bluetooth.
2
Select the device you want to unpair.
Go to > Settings > Accessibility > Hearing Devices.
Tap Forget this device.
Clearing a pairing on a Mac computer
1
On your macOS® computer, open System Settings under the Apple menu.
Select the Apple icon at the top left of your screen and navigate to System Settings.
2
Navigate to Hearing Devices.
Go to System Settings > Accessibility > Hearing > Hearing Devices.
3
Delete your hearing aids.
Select your hearing aids on the Hearing Devices screen.
Select Forget this device.